Privacy policy
Last updated: 30 January 2026
This Privacy Policy explains how TheSculpStore, also referred to as we, us, and our, collects, uses, shares, and protects personal information when you visit or use our website and online store, together referred to as the Site. It also applies when you place an order, create an account, contact us, or otherwise interact with us through our Services.
In this Privacy Policy, you and your refer to anyone who uses our Services, including visitors, customers, and people who contact us.
Please read this Privacy Policy carefully.
1. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
When we do so, we will post the updated version on this page and revise the Last updated date shown above.
Where required by applicable law, we will also provide additional notice or request consent.
2. Who is responsible for your information?
TheSculpStore is responsible for the personal information collected through the Site and acts as the data controller, or the equivalent role under applicable privacy laws.
3. Personal information we collect
Personal information means information that identifies you, relates to you, describes you, or can reasonably be linked to you.
3.1 Information you provide to us
This may include your contact details, such as your name, email address, phone number, billing address, and shipping address.
It may also include order-related information, such as the products you purchased, your order history, payment status, and shipping information.
If you create an account, we may collect account details such as your login information and account preferences.
When you contact us, we may collect customer support communications, including messages, questions, complaints, and feedback.
You may choose not to provide certain information, but this may limit your ability to use some parts of the Services.
3.2 Information collected automatically
When you use our Site, we may automatically collect certain usage information. This may include your device and browser details, IP address and approximate location, pages viewed, how you interact with the Site, browsing behavior, and referral sources such as ads, search engines, or email links.
We collect this information through cookies, pixels, and similar technologies.
3.3 Information from third parties
We may also receive personal information from third parties, including Shopify as our ecommerce platform, payment processors, shipping and fulfillment partners, and analytics and advertising partners.
Any personal information received from third parties is handled in accordance with this Privacy Policy.
4. How we use personal information
We use personal information for a variety of business and operational purposes.
4.1 To provide and manage the Services
We use personal information to process orders and payments, ship products, manage returns, provide customer support, and manage customer accounts and transactions.
4.2 Marketing and advertising
We may use personal information to send marketing communications where permitted, personalise content and product recommendations, measure and improve advertising campaigns, and display ads on third-party platforms.
You can opt out at any time as described in Sections 9 and 10.
4.3 Security and fraud prevention
We use personal information to help secure accounts and transactions, detect and prevent fraud or misuse, and enforce our policies and terms.
4.4 Analytics and improvement
We may use personal information to understand how the Site is used and to improve performance and the overall customer experience.
4.5 Legal and compliance
We may use personal information to comply with tax, accounting, and legal obligations and to respond to lawful requests.
5. Cookies and similar technologies
We use cookies and similar technologies to support essential Site functions, analytics and performance measurement, and advertising and campaign measurement.
You can control cookies through your browser settings or through our cookie consent tool. Please note that blocking cookies may affect how the Site operates.
6. How we share personal information
We do not sell personal information for monetary compensation.
However, we may share personal information with service providers that support our business operations, including providers for hosting, payments, fulfillment, analytics, and customer support.
We may also share personal information with advertising and analytics partners to measure campaign performance and show more relevant advertisements.
Personal information may also be shared with legal or regulatory authorities when required by law, or with business transaction partners in connection with a merger, acquisition, or sale.
Under certain privacy laws, including California law, sharing personal information for advertising purposes may be treated as a sale or sharing of personal information.
7. Sensitive personal information
We do not use or disclose sensitive personal information to draw conclusions about you or to infer characteristics about you. Any sensitive personal information collected is used only where necessary to provide the Services or comply with legal obligations.
8. International data transfers
Your personal information may be processed outside the country where you live. Where required by law, we use appropriate safeguards to protect personal information in accordance with applicable legal requirements.
9. Your privacy rights
Depending on your location, you may have the right to access your personal information, correct inaccurate information, request deletion subject to legal exceptions, object to or restrict certain processing, receive a portable copy of your data, and opt out of marketing or targeted advertising.
10. California privacy rights CCPA / CPRA
If you are a California resident, you may have the right to know what personal information we collect, use, share, or disclose, request deletion of your personal information, opt out of the sale or sharing of personal information for targeted advertising, limit the use of sensitive personal information where applicable, and not be discriminated against for exercising your rights.
Do Not Sell or Share
You can opt out at any time by visiting our Do Not Sell or Share My Personal Information page or by contacting us at info@thesculpstore.com.
We also honor Global Privacy Control, or GPC, signals where required by law.
11. Exercising your rights
If you would like to exercise your privacy rights, please contact us using the details below.
We may need to verify your identity before processing your request, and we will respond within the timeframe required by applicable law.
12. Children’s privacy
Our Services are not directed to children, and we do not knowingly collect personal information from children.
13. Contact details
Store name: TheSculpStore
Email: info@thesculpstore.com
Phone: +1 9295793835
TheSculpStore is operated by SLCollective Limited.
US fulfilment partner location:
32 Court Street, Brooklyn, NY 11201, United States
Business Name: SLCollective Limited
Business Registration Number: 78238500
Business address: 99 Queen’s Road Central, Central, Hong Kong
Customer service hours:
Monday to Saturday
9:00 AM – 5:00 PM (ET)
We aim to respond to emails within 48 hours.