We want shopping at The Sculp Store to feel easy and worry-free. If an item isn’t quite right, you would like to return your order ord request a refund or exchange. Please read more about our Return and Refund policy here.

Orders are typically processed and dispatched within 1 to 2 business days (Monday to Friday).

After dispatch, delivery usually takes around 5 to 8 business days, depending on your location and the carrier used.

In total, most orders arrive within approximately 6 to 10 business days from the time you place your order. Delivery times are estimates and may be affected by carrier delays, peak periods, weather, or customs checks (if applicable).

For full details, please refer to our Shipping Policy.

After your order ships, you’ll receive a shipping confirmation email. When tracking is available, it will include tracking details so you can follow your parcel until it arrives.

You can contact our customer service team by email or via the contact form on our website.